Ordering & Delivery
Postage and Packaging
All orders to UK Mainland addresses are dispatched by Courier or Royal Mail. A signature is required at delivery address. Orders will be dispatched within 5 - 7 working days unless we are out of stock which we will state in advance. We normally try to dispatch as soon as possible and are happy to respond to requests for speedy delivery with our own service. Large orders can be sent by pallet to save on carriage (POA)
Should you be unable to receive your delivery a card will be left. With regard to Royal Mail deliveries please make sure that you collect your parcel within 7 days otherwise it will be returned to us and further postal charges may be incurred.
A standard postage and packing charge of £4.95 is made for UK deliveries only, unless stated otherwise.
For International deliveries, Isles of Scilly, Isle of Man, Channel Islands, Northern Ireland and the Scottish Islands please contact us for a quote prior to ordering.
An order may be cancelled at any time prior to shipment.
We are every confidence in our products; however, if you are in anyway dissatisfied with your purchase you may return it to us at your cost within 7 days, in the same condition that it was delivered and packed in its original packaging, for a refund or replacement. If the product is not in fully saleable condition we reserve the right to refuse a refund on the item. In the event of goods arriving damaged or not as ordered, please inform us within 24 hours and we will be happy to replace them.
39 High Street
Worcestershire WR12 7DP
(Open 7 days a week please ring before hand, returns must be booked in)